Privacy Policy
Janes Ice Cream – Privacy Policy
Effective Date: 4/2/26
Janes Ice Cream (“we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our wholesale ordering portal (the “Services”).
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Name, business name, and contact information (email, phone, address)
- Billing and shipping details
- Account login credentials
- Resale certificate and tax information (for wholesale accounts)
- Order history and preferences
- Communications you send to us
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and usage data
- Cookies and similar tracking technologies
c. Payment Information
Payments may be processed through third-party providers. We do not store full credit card information on our servers.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage wholesale accounts
- Communicate about orders, updates, or inquiries
- Improve our website, products, and services
- Comply with legal and tax obligations
- Prevent fraud or misuse of our Services
3. Sharing of Information
We do not sell your personal information.
We may share information with:
- Service providers (payment processors, delivery services, website hosting)
- Legal or regulatory authorities when required by law
- Business partners only as necessary to fulfill services
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and usage
- Enhance user experience
You can control cookie settings through your browser.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.
6. Data Retention
We retain information as long as necessary to:
- Fulfill business and legal obligations
- Maintain account records
- Resolve disputes
7. Your Rights (New York & U.S. Users)
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
To make a request, contact us using the details below.
8. Third-Party Links
Our website or portal may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or your information:
Janes Ice Cream
721 Ulster Avenue
Kingston, NY 12401
United States
Contact: Dino
Phone: 845-417-4317
Email: dino@janesicecream.com